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Privacy Policy

Last Updated: April 28, 2025

This Privacy Policy explains how MeowRex Ltd. ("Company", "we", "us", or "our") collects, uses, shares, and protects information when you use Nivrin ("App") and related services ("Services").

1. Information We Collect

a. Information You Provide:

  • Email address (for order delivery and support)
  • Uploaded images for poster generation
  • Poster titles, descriptions, and customization inputs

b. Automatically Collected Information:

  • Device and browser information, IP address
  • Usage data and interactions with the Services
  • Cookies, pixels, and local storage (see our Cookie Policy)

2. How We Use Your Information

  • To generate and deliver your posters
  • To operate, maintain, and improve the Services
  • To communicate with you regarding your orders or important updates
  • To detect, prevent, and address fraud, abuse, or security issues
  • To comply with legal and regulatory obligations
  • To understand usage trends and improve our offerings

3. Tracking Technologies

We use cookies, Facebook (Meta) Pixel, Google Tag Manager, and Microsoft Clarity to improve the performance and security of our Services. Certain technologies, such as the Meta Pixel, may load before cookie consent to enable basic functionality like security analytics and aggregated usage measurement. For full details, see our Cookie Policy.

4. Data Sharing and Disclosure

We do not sell, rent, or monetize your personal data. Information may be shared only with trusted subprocessors or authorities:

  • Vercel (application hosting and serverless functions)
  • Supabase (database, storage, authentication)
  • Railway (background worker processing for poster generation and email delivery)
  • Stripe (payment processing)
  • Analytics providers (limited usage tracking, e.g., page views)
  • Legal authorities if required by law

5. Data Retention

Uploaded images are retained only for the time needed to fulfill your orders and provide support. Images are typically deleted within 30 days unless longer retention is necessary for legal compliance or troubleshooting.

6. International Data Transfers

Your data may be processed outside the European Economic Area (EEA). We ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.

7. Your Privacy Rights

  • Right to access, correct, or delete your personal data
  • Right to object to certain processing
  • Right to withdraw consent
  • Right to data portability
  • Right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us at team@meowrex.com. We may request proof of identity before fulfilling your request.

8. Children's Privacy

Our Services are not intended for individuals under 16 years of age. If we discover we have collected data from a minor, we will delete it promptly.

9. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no system is perfectly secure.

10. Third-Party Links and Services

Our Services may contain links or integrations to third-party services. Their data practices are governed by their own policies, and we are not responsible for their practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Services or via email. Continued use of our Services after updates means acceptance of the new terms.

12. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at team@meowrex.com.